LIVE · UAE-S1
14:32:08 MSG_IN +971501234567 → Inbox#3
14:32:09 ASSIGN conv_8821 → @sara.ahmad
14:32:11 SLA_OK conv_7743 P95: 28s
14:32:14 TMPL_SENT booking_confirm #4471
14:32:15 MSG_OUT +971558887766 ✓✓
14:32:17 SLA_WARN conv_8102 P95: 4m12s
14:32:19 ROUTE +971501112222 → Sales
Built for UAE travel & real-estate teams

Your WhatsApp inbox,
finally organized

WaselOps turns scattered WhatsApp chats into a shared team inbox with assignment, SLA tracking, and manager visibility — so no lead falls through the cracks.

Start free pilotWhatsApp us
Setup time15 min
Free pilot14 days
SLA P95< 30s
Uptime99.9%
99.4%
WhatsApp delivery
< 30s
P95 response time
0 leads
lost after WaselOps
AED 149
starting price / month

One platform. Total visibility.

Every WhatsApp conversation your team has, in one shared workspace.

SHARED INBOX

Every conversation. One place.

All WhatsApp messages across your team in a single queue — no more lost chats on personal phones. Assign to agents, add internal notes, track status.

Inbound SLA< 5 min
Concurrent usersUnlimited
Message historyForever
ASSIGNMENT & SLA

Know who owns what.

Route conversations to the right agent automatically. SLA timers count down in real time — managers see stale chats before they breach.

Auto-routing rulesUnlimited
SLA alertsReal-time
Escalation pathsCustom
MANAGER REPORTS

Data, not guesswork.

Queue health, agent workload, response times, and stale conversations — all in one dashboard. Finally know what's happening in your team.

Refresh rateReal-time
ExportCSV / API
Data retention12 months

Built for the UAE

TDRA-aligned, Meta-verified, AED pricing. No hidden USD charges.

META VERIFIED WABA
Official WhatsApp Business API partner
TDRA COMPLIANT
UAE Telecom & Digital Gov. guidelines
AED BILLING
Invoiced in dirhams, no FX risk
MANAGED CLOUD HOSTING
Production app hosted on DigitalOcean App Platform
TRN INVOICES
VAT-compliant tax invoices
GDPR-ALIGNED
Data retention & deletion policies
UPTIME SLA
99.9% guaranteed, credits for breaches
24/7 SUPPORT
WhatsApp support for UAE hours
ONBOARDING
Guided WABA setup, 15 min to live
“We were losing 2–3 leads every week because no one knew which agent was handling which chat. WaselOps fixed that in the first week.”

— Operations Manager, Dubai travel agency

Ready to stop losing leads?

Start a free 14-day pilot. No credit card. Initial signup is about 2 minutes; full WABA go-live is typically about 15 minutes.

Start free pilotBook a demo